If you’re looking to exchange your order due to wrong size, color or item received, we're here to help! We offer free returnsor exchanges within 7 days of receiving your order if the wrong item, size or color has been sent to you by mistake. You can make an 1-1 exchange for your product or to a different product of similar value or higher, subjected to availability. Top ups may be required.
Please note the following exceptions to our return and exchange policy:
Below are some examples of common exceptions.
Discounted items are final and cannot be returned or exchanged
Returned items must have tags still on and be returned in original packaging
Returned items must have no visible signs of wear or use
Please email us at firstname.lastname@example.org with your order number for us to follow up!